Sparky Power Supply
At my parent’s house over the holiday weekend, I was getting ready to show my mom some of the joys and wonders of OSX. When I went to move my MacBook Pro, I noted that the plastic around the magnetic cord was beginning to melt and I saw sparks fly out of that little hole. I quickly unplugged it from the wall, and then unplugged it from the notebook.
Needless, to say, there isn’t an Apple store nor an authorized Apple dealer in Boelus, NE but I do happen to live close to Omaha’s Apple Store. So we waited until the day after Christmas to take it in. Silly me, I didn’t make an appointment at the Genius Bar before showing up, and they couldn’t get me in for an hour. So I left and came back. Then I got good service — Nick the Genius was very busy, but it didn’t get a genius (haha) to figure out my power supply was bad. He got me another one, I signed a form, and was out in ten minutes. The only reason that it took that long was that Nick was trying to recover someone’s hard drive while helping me out. Yeah, he was swamped but he did a good job.
I kinda wish I would have taken a picture, but at least things are working well now. Thanks Apple!
February 1st, 2007 at 1:44 pm
[...] Well, the MacBook Pro is now quiet, but I’m not impressed by the service they gave to my wife and young daughter. If it’s going to take longer, that’s fine—just tell them! Let them do other shopping then just wait or play with your Macs!! I’m also not impressed that this is the second time we’ve had to use our warranty in the past month. Why is the hardware so weak? [1] Ironcially, I sat next to Matt Payne at the Genius Bar. I always seem to run into him in the oddest places . .. [...]